Wildtouch Tours & Travel is a highly reputable East African Destination Management Company (DMC) that specialises in creating exceptional travel experiences and providing seamless ground-handling solutions for inbound travelers, international partners, and industry affiliates.
Led by founder Jacob Munene, Wildtouch Africa combines local insight with extensive international travel industry experience to deliver customised safari and tour programmes across Kenya, Tanzania, Uganda and beyond. With decades of hands-on destination knowledge, Jacob has developed strong relationships with lodges, conservancies, transport partners, guides, and community stakeholders — ensuring that every itinerary is not only memorable for guests but reliable and professional for partners.
Wildtouch serves a broad range of clients, from individual luxury travellers and family groups to corporate groups, travel agencies, and global tour operators. The company’s core strength lies in designing bespoke journeys — whether for wildlife safaris, cultural tours, leisure getaways, or business travel — and handling all aspects of logistics, including ground transport, guiding, lodge reservations, internal flights, VIP transfers, and on-site coordination.
Corporate clients and travel partners benefit from Wildtouch’s:
Deep destination expertise — decades on the ground with trusted local networks
Personalised service approach — tailored itineraries, not templates
Reliable logistics & operational excellence — from reservation through to execution
Strong industry relationships — trusted suppliers across East Africa
Cultural understanding & local advocacy — enhancing both guest experience and community impact
Whether you’re an inbound travel brand seeking a dependable DMC partner, an operator needing custom program support, or an agency looking for smooth safari delivery with local finesse, Wildtouch Tours & Travel delivers professional integration of service quality, local authenticity, and operational assurance.
Jacob Munene
Wildtouch Tours & Travel is founded by Jacob Munene, a Kenyan operator based in Nairobi. The company is an owner-led East African DMC, with a fleet that covers the classic Kenya safari circuit — the Maasai Mara, Lake Nakuru, Samburu, Amboseli — and extends into Tanzania's northern parks and Rwanda's primate destinations.
For UK tour operators, Wildtouch is the kind of partner where conversations happen directly with the founder rather than through a sales desk. That continuity carries through to the on-the-ground experience.
Where Wildtouch Tours & Travel operates
Kenya
The home country. Full classic circuit plus the northern frontier and the coast on extended itineraries.
Tanzania
Northern circuit covering Tarangire, the Ngorongoro Crater and the Serengeti — including seasonal migration positioning.
Rwanda
Primate trekking specialism — mountain gorillas in Volcanoes National Park and chimpanzee tracking in Nyungwe.
Why Wildtouch Tours & Travel for UK tour operators
Owner-led operations
Jacob runs the company hands-on. Tour-operator briefs land with the founder, not a sales desk. That continuity carries through to the on-the-ground experience — the person designing the itinerary is the person making sure it works.
East African coverage
A single DMC contact across Kenya, Tanzania and Rwanda. Operators programming multi-country East Africa itineraries can keep one ground partner and one team holding the whole trip together.
Classic safari circuit
Wildtouch covers the established safari destinations — the Maasai Mara, the Serengeti, the Ngorongoro Crater, Amboseli, Samburu, Volcanoes National Park — alongside lesser-programmed parks for operators wanting to differentiate their itineraries.
Tailored itineraries
Every safari is built around the contracting operator's client brief. Sample itineraries published on this site are starting points — duration, accommodation tier, pace and special-interest add-ons are adjusted in consultation with the operator.
Sample itineraries
View all 3 →Signature trip designs that Wildtouch Tours & Travel delivers for UK tour operators — fully customisable.
How Wildtouch Tours & Travel reaches the UK travel trade
Wildtouch Tours & Travel is represented in the UK travel trade by Kusa Connect, an ATTA member UK rep company founded by Graeme Watson. Wildtouch Tours & Travel reaches UK travellers through the proper trade channel: UK travel agents recommend, specialist UK tour operators programme and contract via the destination's Destination Management Companies (DMCs), and the property hosts the guest. Kusa Connect supports the operator and DMC chain with sales materials, FAM trip coordination, consultant training and, where required, representation at international travel trade shows.
For UK trade enquiries about the Wildtouch Tours & Travel portfolio, contact Kusa Connect via kusaconnect.com/contact, or speak directly with Graeme Watson — founder of Kusa Connect (ATTA member), former SATSA Board Director.
- Brand
- Wildtouch Tours & Travel
- UK trade rep
- Kusa Connect — ATTA member
- Trade contact
- Graeme Watson, Founder
Show 13 trade questions about Wildtouch Tours & Travel
How is the Wildtouch Tours & Travel property sold to the UK travel trade?
Wildtouch Tours & Travel reaches UK travellers via the proper trade channel. UK travel agents recommend the property to their clients, and those clients book through specialist UK tour operators who programme Wildtouch Tours & Travel alongside curated African itineraries. Tour operators in turn work with the destination's Destination Management Companies (DMCs) for in-country operations — transfers, reservations, guiding and contingencies. Kusa Connect is Wildtouch Tours & Travel's UK trade representative: we build operator awareness, train consultants, host FAM trips and, where required, represent the property at international travel trade shows. Kusa Connect does not take consumer or retail-agent bookings — those belong with the tour operator and DMC chain that owns the customer relationship.
Which UK tour operators programme Wildtouch Tours & Travel?
Wildtouch Tours & Travel is programmed by UK specialist Africa tour operators and luxury travel companies who work with the brand through Kusa Connect. Tour operators contract through the destination's DMC chain rather than directly with individual properties — the DMC handles in-country operations and the operator handles the UK customer relationship. For the current operator programming list and to request a tailored introduction to the right tour operator for your client's itinerary involving Wildtouch Tours & Travel, contact Kusa Connect.
Where are Wildtouch Tours & Travel's properties located?
Wildtouch Tours & Travel operates in Africa.
What FAM trip options does Wildtouch Tours & Travel offer the UK trade?
FAM trip enquiries for the Wildtouch Tours & Travel property are handled by Kusa Connect. UK trade buyers — tour operator product teams, Africa specialists, luxury travel consultants and travel media — can request FAM trip availability, current programme structure and host arrangements through the Kusa Connect contact form at kusaconnect.com/contact. Where appropriate, FAM trips are structured to cover multiple Wildtouch Tours & Travel properties so consultants experience the full collection.
Who is the UK trade representative for Wildtouch Tours & Travel?
Wildtouch Tours & Travel is represented in the UK travel trade by Kusa Connect, a boutique UK rep company for African travel founded by Graeme Watson. Graeme is a former SATSA Board Director and KZN Chapter Chair, an ATTA member through Kusa Connect, and a member of the Institute of Directors UK, with nearly 20 years of international tourism experience across the UK, South Africa and the USA.
What trade resources are available for Wildtouch Tours & Travel?
Trade resources for the Wildtouch Tours & Travel property — including brand brochures, fact sheets, sustainability documentation, activity guides and FAM trip materials — are listed in the Brand Resources section of this page when published, and the latest editions are always available on request through Kusa Connect. Commercial information (rates, allotments, contracting terms) is held between Wildtouch Tours & Travel, its DMC partners and the tour operators they contract with, and is not published on this page.
Is Wildtouch Tours & Travel a Kenya DMC?
Yes. Wildtouch Tours & Travel is a Kenyan Destination Management Company (DMC) and ground handler headquartered in Nairobi, founded by Jacob Munene. Wildtouch operates the full Kenya classic safari circuit — the Maasai Mara, Lake Nakuru, Samburu, Amboseli, Tsavo, Meru and Laikipia — handling transfers, guiding, vehicle operations and reservations on behalf of contracting tour operators.
Does Wildtouch operate as a ground handler in Tanzania?
Yes. Alongside its Kenya base, Wildtouch operates the Tanzania northern safari circuit covering Tarangire National Park, the Ngorongoro Crater, the Serengeti and Lake Manyara — including seasonal Great Migration positioning. Tour operators programming Tanzania safaris can contract Wildtouch as their single East Africa ground partner rather than running separate DMC relationships per country.
What does Wildtouch’s Rwanda gorilla trekking programme cover?
Wildtouch handles Rwanda primate trekking with a specialism in mountain gorilla treks in Volcanoes National Park and chimpanzee tracking in Nyungwe Forest. Akagera National Park is also covered for clients wanting a savannah component alongside the primates. Rwanda operations integrate cleanly with East Africa safari itineraries for operators offering combined Big Five plus primate trips.
How do UK and international tour operators contract Wildtouch as their East Africa DMC?
Tour operators looking to engage Wildtouch as their Kenya, Tanzania or Rwanda DMC can make initial contact through Kusa Connect, Wildtouch’s UK trade representative. Kusa Connect facilitates the introduction, brief and any DMC qualification process — Wildtouch then contracts directly with the tour operator on commercial terms. The DMC relationship is between the operator and Wildtouch; Kusa Connect supports the trade channel without taking a cut.
Which East African destinations does Wildtouch cover?
Across the three countries: Kenya — Maasai Mara, Lake Nakuru, Samburu, Amboseli, Tsavo, Meru, Laikipia. Tanzania — Tarangire, Ngorongoro Crater, Serengeti, Lake Manyara. Rwanda — Volcanoes National Park, Nyungwe Forest, Akagera. Combined East Africa itineraries (Mara plus Serengeti for the migration, Kenya safari plus Rwanda gorillas) are routinely operated under a single Wildtouch DMC contract rather than split across separate ground partners.
What makes Wildtouch suitable for tour operators wanting an owner-led DMC partner?
Wildtouch is run hands-on by founder Jacob Munene. Tour-operator briefs land with the founder rather than a sales desk, which means continuity from contract negotiation through itinerary design to on-the-ground operations. For operators who prefer working with smaller, founder-led DMCs over large corporate ground handlers, Wildtouch sits in that gap — owner-led but with the operational scale to cover three East African countries.
Where is Wildtouch Tours & Travel based?
Wildtouch is headquartered in Nairobi, Kenya — the standard base for an East Africa DMC, with road and air links to all of the Kenya safari destinations, the northern Tanzania entry points (via Arusha and Kilimanjaro International), and Kigali for onward Rwanda operations.